Live Case Study

High life Highland

Why High Life Highland is Moving to the Cloud

For years, High Life Highland has relied on their on-premise solutions to manage their leisure services. Now, they’re taking a bold step towards digital transformation by adopting our full cloud-based product suite, including GoLearn. This move is all about boosting efficiency, supporting sustainability, and delivering a better experience for their members.

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So What's Driving Their Move?

Delivering a Seamless Member Experience

A smooth online experience is crucial for today’s members. With tools like GoJoin, members will enjoy an easier, faster joining process, and the team will be able to track improvements like fewer clicks and quicker sign-ups.

High Life Highland has also developed multiple software systems that integrate with Gladstone, and moving to the cloud ensures these integrations remain seamless. With access to newer APIs, they can continue leveraging bespoke benefits, such as their Corporate [Employee Wellbeing] Membership online joining and validation system, keeping their unique processes running efficiently.

As part of this transition, older kiosks at select locations are being removed in favour of a more flexible self-service experience via the app. This shift ensures that all customers, across all sites, have access to the same seamless digital services, enhancing convenience and accessibility.

Improving Efficiency & Sustainability

Managing 28 sites is no small task, and reducing waste, both in time and resources, is a big priority. Switching to the cloud means automating manual processes, freeing up staff to focus on what matters most: creating great experiences for members. Plus, this change supports their environmental goals by cutting down on inefficiencies. 

Sustainable
Member Experience

Unlocking New Growth 

The shift to the Gladstone cloud isn’t just about doing things better; it’s about doing more. By modernising their systems, High Life Highland opens opportunities to generate revenue across all their services, not just memberships. 

Opportunity
Increased Revenue

Building on a Strong Partnership 

The move to the cloud is built on a long-standing relationship with Gladstone, one founded on trust and collaboration. This shared vision makes this next step feel like a natural progression to them. 

Trusted Partner
Shared Vision

Making Payments Simple with RCP 

Recurring Card Payments (RCP) bring a modern, subscription-style payment system to the table. It’s flexible, secure, and exactly what today’s members expect, while also streamlining operations for the team. 

Modern Payments
Secure

Smarter Decisions with Sisense Dashboards

With Sisense dashboards, data becomes a powerful tool. Reports that used to take hours will now be ready in moments, helping the team make informed decisions and focus on strategic goals. .

Speed
Strategic

Expanding Swim Lessons with GoLearn 

GoLearn is set to roll out to 10 locations, making swim lesson booking system easier for both staff and parents and the Parent Portal ensures families can manage lessons effortlessly. 

Speed
Simple

We Can't Wait!

We are excited to kick off this next chapter with High Life Highland. The team is ready to support them at every step of the journey and we will share updates here as the project progresses. 

Company Profile

High Life Highland is a registered charity dedicated to making life better for residents and visitors across the Highlands. Established to promote affordable opportunities in health and wellbeing, learning and culture, the organisation operates a diverse range of services including leisure centres, libraries, archives, community centres, countryside rangers, and music tuition.  High Life Highland offers memberships that provide access to various health and fitness opportunities in its 25 leisure centres throughout the region. 

 

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