Accessible leisure for every community

Smart software for local authorities and leisure trusts

Gladstone's platform helps councils and trusts run community-focused leisure services that are accessible, efficient, and easy to manage. Whether it’s a single site or a region-wide network, we provide a platform built for scale and inclusion.

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Trusted by Local Authorities

 
Public sector leisure teams across the UK and Ireland trust Gladstone to power local engagement and national strategy. With 99.99% uptime, sector-led development, and a roadmap shaped by our public sector customers, we're built for the future of public leisure services.

What We Stand For

We’re more than software. We’re your partner in building healthier, more connected communities.
17M

Members Managed

Millions use Gladstone-powered platforms to access leisure every day.

500+

Trusted Customers

Operators across the UK and Ireland choose Gladstone to run their services.

44K

Daily Users

Operators across the UK and Ireland choose Gladstone to run their services.

1.6M

Annual Bookings

From fitness to swimming, Gladstone handles over 1.6 million yearly bookings.

1.4B

Daily Requests

Gladstone handles 1.4 billion system requests a day—fast, stable, always on.

40yrs

Proven Expertise

Four decades of innovation—and still leading leisure software into the cloud.

Outcomes That Matter

  • Faster, more inclusive access for all users

  • Reduced admin time and fewer manual tasks

  • Lower operational cost through smart scheduling and usage monitoring

  • Data insights that support community health, wellbeing, and strategic planning

  • Confidence in a secure, scalable, and resilient system

"The system’s flexibility and integration options mean we’re not just meeting today’s needs but are prepared for the future."
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Stuart Holden

Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council

"The analytics tools have given us invaluable insights into member behaviour, helping us tailor our services to what people need."
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Stuart Holden

Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council

"With Gladstone 360, we’ve streamlined our processes, freeing up staff to focus on delivering a great customer experience."
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Stuart Holden

Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council

"GladstoneGo has made it so easy for our members to book, pay, and manage their activities anytime, anywhere."
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Stuart Holden

Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council

"Convenient self-service is significantly improving the customer experience."
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Stuart Holden

Be Well Services Manager - Strategy & Innovation - Be Well Wigan Council

"The GladstonePay Direct Debit collection service gives us the visibility and control we need to accurately analyse and reconcile our Direct Debit collections."
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Finance Manager

Sheffield City Trust

"The automated Direct Debit process has freed up our Customer Services time and given us a better relationship with our customers."
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Customer Relationship Manager

Sheffield City Trust

"We’ve been with Gladstone for over 20 years now and their support throughout has been invaluable. We were fully supported through the technical process to ensure the project to transition this critical service was delivered on time.”
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I.T. Manager

Sheffield City Trust

"Bringing the Direct Debit process in-house has been a game changer for us. My only regret is not moving to GladstonePay earlier!"
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Memberships Manager

Sheffield City Trust

"Customers now expect a fully joined-up product. With Go Learn they can go into the system, pay their direct debit, see how their child is progressing and much more...it is perfect for our customers because it offers everything in one central place."  
Paul France

Business & Operations Manager - One Leisure

At the end of the day, we have to provide a more customer-centric approach in leisure. We are committed to the Gladstone Cloud and continue to partner with Gladstone to evolve our environment and meet the needs of our customers through improved digital experiences as more and more of our customers start their leisure journeys online.
Paul France

Business & Operations Manager - One Leisure

"Our goal at Edinburgh Leisure was to improve our customer service and remove queues at our busiest times and allow customers to self-serve as much as possible"
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Stuart Fairburn

Head of I.T. - Edinburgh Leisure

"Our goal was always to try and do things with almost zero touch – so the customers would never need to interact with a real person"
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John Branigan

Director of IT and Transformation - Mytime Active

"Gladstone’s system and the app have facilitated that in such a major way – it’s made such a difference to what we do"
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John Branigan

Director of I.T. and Transformation - Mytime Active

Procurement-ready

Available via G-Cloud and DAS for streamlined onboarding and compliant procurement.

 

G-Cloud-13

Built for everyone

WCAG 2.1 AA-compliant, mobile-first, and available in Welsh to ensure accessibility across all communities.

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Security & Quality

ISO 27001 and ISO 9001 certified. Encrypted, GDPR-compliant, and built for trust.

 

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Built for Public Sector

Always on. Always improving.

Forget downtime. Our cloud-native platform updates automatically—no manual upgrades, no disruption, no worries.

Always on. Always improving.

Partner Integrations

Our partners offer add-on modules that work in harmony with Gladstone. With everything from Access Control to high-end fitness equipment. Check them out. 

Partner Integrations

Insights that matter

Get real-time data on participation, inclusion, and performance. Perfect for tracking Sport England KPIs or backing up funding bids.

Insights that matter

Ready for anything

From school holidays to surprise surges, our Azure-hosted infrastructure auto-scales to keep things running smoothly.

Ready for anything

Smarter self-service

From app to entry gate, we make self-service simple. Let members book, join, and check in on their terms—while your team stays focused.

 

Smarter self-service

Greener by design

Digital-first processes help cut paper, save energy, and reduce your environmental footprint across every site.

 

Greener by design
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Our Research

Discover insights to guide leisure operators through digital transformation, with trends and strategies to stay competitive and innovate.
Download our inaugural paper 'The Future of Self Service' here. 
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High Life Highland Move to Cloud

For years, High Life Highland has relied on their on-premise solutions to manage their leisure services. Now, they’re taking a bold step towards digital transformation by adopting our full cloud-based product suite. Read their reasons why here. 

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