Industry Expertise

Gladstone Consultancy Services

(formally Professional Services)

Gladstone Consultancy Services helps you get the very best from your Gladstone software. For over 40 years we have worked alongside councils, universities, trusts and private operators to make leisure management easier, smarter and more impactful.

We know software on its own is never the full story. That is why our consultants bring both technical knowledge and real-world sector experience. We help you shape processes, build better journeys for customers and unlock more value from every feature in your system.

How We Can Help

Every operator faces different challenges. Some need support with major projects, others want quick fixes that save time day-to-day. Gladstone Consultancy Services is designed to flex around those needs.

Here are six ways our consultants can support you:

Why Choose Us

Proven track record

Our software is trusted by more than 30,000 daily users across the UK leisure sector.

Sector specialists

Our team has hands-on leisure and health experience, not just software expertise.

Future ready

Backed by Jonas Software, we provide stability, investment and best practice that keeps your operation ahead.

Real impact

From cutting admin by 40 percent to improving student wellbeing, our consultancy delivers measurable results.

Credit Based Services

What is ServiceFlex?

ServiceFlex is an annual support package that gives you access to a bank of consultancy credits. You use these credits to access Gladstone’s specialist services, like onboarding, data migration, integration, and more, whenever you need them.

Included with ServiceFlex:

  • Flexible credits – Pre-paid consultancy time you can spend however you choose.
  • Ideal for small tasks, top-up support, or continuous improvement work
  • Priority scheduling – Jump the queue with advance booking for project work.
  • Fixed pricing – Know exactly what you’re spending with locked-in annual rates.
  • No-hassle delivery – One PO, one agreement, no bottlenecks.

ServiceFlex is flexible, transparent and ready when you are.

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Download ServiceFlex guide

Ready to do more, with less friction?

With ServiceFlex, you get access to our brightest minds, without the paperwork headaches. Use credits to solve problems before they become blockers, and rely on a consultancy team that knows the leisure industry inside out.