Digital Tickets & Passes for Gyms, Leisure Centres & Universities

If you're looking for a faster, smarter way for members and guests to access your facilities, Gladstone's Digital Tickets and Passes provide secure, contactless entry using just a phone - no queues, no cards, and no manual checks.

They're the sustainable way to modernise access control and create a seamless experience for every visitor.

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Make it easy for members and guests to book, scan, pay, and stay connected, all from their phone.
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Key features of Tickets & Passes

QR Code Entry

Fast, contactless access with a dynamic QR code that updates automatically for added security.

Tap-to-Enter with NFC

Fast, contactless access with a dynamic QR code that updates automatically for added security.

Flexible for Members & Guests

Works across memberships, PAYG bookings, and family tickets, one simple digital solution.

Live Booking Validation

Every check-in is verified in real time against booking and membership data, ensuring secure access.

What are Digital Tickets & Passes?

Digital passes replace printed membership cards with secure mobile versions in Apple or Google Wallet.

Digital tickets work the same way for classes, activities, and one-off bookings, giving each participant contactless access from their phone.

Both update automatically with live booking and membership details, no printing, no manual checks, just easy, verified entry.

Website - Google Wallet VS Apple Wallet
Website - Secure Access Digital Lock

How do Digital Tickets & Passes work with Gladstone?

Gladstone automatically issues a digital pass or ticket whenever someone makes a booking or purchases a membership. Each pass links directly to live Gladstone data, so when a member or guest scans or taps their phone:

  • The pass is verified in real time
  • Entry rules are checked automatically
  • Expired or invalid passes deactivate instantly

Whether it’s a gym member, PAYG visitor, or group booking participant, every pass provides secure, contactless entry with no queues or manual checks.

Benefits of going digital

Website - Membership Card in iPhone & Apple Watch #2

Digital Passes vs traditional cards

Before

  • Members collected printed cards at reception.
  • Group passes were hard to share.
  • Lost or damaged cards caused delays.
  • Cards could be copied or shared between visitors.

Now

  • Passes & tickets appear instantly in Apple or Google Wallet.
  • Lead bookers can share digital passes securely.
  • Contactless passes can't be misplaced.
  • Dynamic QR and NFC technology prevents duplication.
Website - Apple VS Google Digital Pass V2

Are Digital Passes secure?

Yes, every digital pass or ticket connects directly to live Gladstone data.

Dynamic QR codes and NFC validation mean only active, verified users gain entry.

Expired passes deactivate automatically, eliminating card sharing or unauthorised use.


Are Digital Passes compatible with all devices?

Absolutely. Digital passes and tickets work seamlessly across iPhone, Android, and smartwatch devices.

Members simply tap or scan for quick, contactless entry.

Every pass updates automatically with live booking and membership data via the Gladstone management system.

Key benefits for your members & guests

Effortless Access

Members and PAYG customers simply tap or scan to enter. No forgotten cards, no queues, just fast, frictionless entry.

Instant for every booking

Members can download their digital pass or ticket as soon as a session is booked, ready to go when they arrive.

Branded for your facility

Every pass features your logo, colours, and centre name, creating a professional, recognisable experience that keeps your brand front of mind.

Secure & Reliable

QR and NFC technology connect directly to live Gladstone data, preventing card sharing or misuse and ensuring verified access every time.

Tailored for every sector

“The aim was to make access feel effortless, whether you’re a member or just booked a class for the first time. If someone can scan a boarding pass to get onto a flight, they can scan into a leisure centre.”
Simon Parr
Simon Parr

Strategic Initiatives Manager

“We didn’t just build this for members, we built it for staff too. Digital passes reduce queue times, take pressure off the front desk, and give operators the flexibility to support any type of customer, across any site.”
Simon Parr
Simon Parr

Strategic Initiatives Manager

Ready to simplify access?

Fill out the form to book your demo!

Common questions about Gladstone’s Tickets & Passes

Got questions about going digital? Here are answers to the most common things leisure operators ask about Gladstone’s secure, contactless access, from how it works to how it integrates with your system.

How do Gladstone's digital tickets and passes work?

Gladstone’s Digital Tickets & Passes replace printed membership cards with secure mobile versions in Apple or Google Wallet. They’re automatically issued when someone joins or books and verified in real time for secure, contactless access.

Can members or guests share their Gladstone digital passes?

No. Each Gladstone pass or ticket is unique and linked to a verified user. Dynamic QR codes and NFC validation prevent sharing or duplication.

Do Gladstone digital passes work for PAYG customers and guests?

Yes. Guests and PAYG users can receive a digital ticket as soon as they make a booking, no registration or printed card needed.

Are Gladstone’s Digital Passes secure?

Yes. Every pass connects directly to Gladstone’s live system. Expired or invalid passes deactivate automatically, ensuring verified, secure access.

Do Gladstone Digital Passes integrate with other Gladstone modules?

Completely. They sync live with your membership, booking, and access control data for a unified, automated experience.

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