Members made simple
From fast sign-ups to effortless bookings, Gladstone keeps the member journey smooth and connected—whether it’s joining a club, booking a class, or managing a swim course.
Join in Minutes
New members can sign up in just four steps. Flexible join flows adapt to your pricing models (peak vs off-peak, concessions) and facility setup, whether you run a single site or a multi-centre operation.
- Quick and easy – four steps to become a member.
- Flexible options – customise plans, pricing and flows.
- Works at scale – from one site to nationwide networks.
Effortless bookings
Classes, courts, and sessions are just a few taps away. Members can search, book, and pay in seconds—online or via the Go App—for a seamless digital journey across every channel.
- Smart search – filter by time, activity or location.
- Book for others – add family or friends in a click.
- Waitlists – keep classes full and members engaged.
- Deep linking – send members straight from your website or campaigns to the exact class or activity you’re promoting.
- Alert lists – when a class is full, members can join a notification list and be alerted the moment a space becomes available
Find your Centre Fast
Courses & Swim Schools
From swim schools to structured programmes, Go Learn takes the stress out of enrolments and progress tracking. Parents can register children, check progress, and stay updated without queuing at reception.
- Simple enrolment – sign up and pay online.
- Progress tracking – keep families in the loop.
- Fully integrated – levels, scheduling and communication in one place.
My Account, made simple
A self-service hub where members manage the essentials—update details, view bookings, store payment cards, and link family accounts. With built-in progress tracking and engagement prompts, My Account keeps members in control while reducing admin for your team.
- Digital wallet – save cards for faster checkout.
- Linked accounts – manage family memberships in one place.
- Custom fields – capture fitness goals or health info for more personalised services.
- Usage stats – show members their activity, like days since last visit.
Consistent Everywhere
Members expect a joined-up experience—and that’s exactly what Gladstone delivers. The same smooth booking and joining journey runs through our web platform and the Go App, keeping everything connected, simple, and consistent.
