Digital Passes & Tickets for Gyms, Leisure Centres & Universities

Gladstone's Digital Passes and Tickets let members and guests access your centre using just their phone, no queues, no cards and no manual checks. They're the smart, secure way to modernise your digital access control and improve every visitor's experience.

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Make it easy for members to book, scan, pay, and stay connected, all from their phone.
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QR Code Entry

Members simply scan a dynamic QR code for fast, contactless entry, no card required. Each code updates automatically for added security.

Tap-to-Enter with NFC

Support for Apple Wallet and Google Wallet passes lets members tap their phone or smartwatch for instant, seamless access.

Flexible for Members & Guests

From memberships and PAYG bookings to family swim tickets, digital access works for everyone.

Live Booking Validation

Each check-in is verified in real time against booking and membership rules, no manual checks or front-desk intervention needed.

What are Digital Passes & Tickets?

Digital passes replace printed membership cards with secure mobile versions in Apple or Google Wallet.

Digital tickets work the same way for classes, activities, and one-off bookings, giving each participant instant, contactless access from their phone.

Both update automatically with live booking and membership details, no printing, no manual checks, just easy, verified entry.

Why choose Digital Passes?

Self-Service Access

Let members and PAYG users manage their own access. Passes are issued automatically on sign-up or booking, reducing admin and keeping queues short.

Self-Service Access

Lower Costs

No printing, postage, or replacement fees. Digital delivery saves time and materials, helping you run a more efficient, cost-effective operation.

Lower Costs

More Control

Each pass or ticket is verified against live Gladstone data. Expired or invalid passes deactivate automatically, ensuring secure, accurate entry.

More Control

Always in Sync

Passes stay up-to-date across every site and entry point. No manual updates, just consistent, reliable access centre-wide.

Always in Sync
Website - Membership Card in iPhone & Apple Watch #2

How digital passes improve on traditional cards

Before

  • Members collected printed cards at reception.
  • Activity passes for group bookings were hard to share. 
  • Lost or damaged cards caused delays and extra admin.
  • Physical cards could be copied or shared, creating security risks.

Now

  • Passes and tickets appear instantly in Apple or Google Wallet.
  • Lead bookers can share digital passes with participants.
  • Check-ins are fast, contactless, and secure.
  • NFC tap-to-enter ensures passes can't be copied or shared.
Website - Apple VS Google Digital Pass V2

Are Digital Passes compatible with all devices?

Yes, digital passes and tickets work seamlessly across iPhone, Android, and smartwatch devices.

Members simply tap or scan for quick, contactless entry.

Every pass updates automatically with live booking and membership data via the Gladstone membership management system.

Why everyone benefits from digital passes

Effortless Access

Members and PAYG customers simply tap or scan to enter. No forgotten cards, no queues, just fast, frictionless entry.

Instant for every booking

Members can download their digital pass or ticket as soon as a session is booked, ready to go when they arrive.

Branded for your facility

Every pass features your logo, colours, and centre name, creating a professional, recognisable experience that keeps your brand front of mind.

Secure & Reliable

QR and NFC technology connect directly to live Gladstone data, preventing card sharing or misuse and ensuring verified access every time.

“The aim was to make access feel effortless, whether you’re a member or just booked a class for the first time. If someone can scan a boarding pass to get onto a flight, they can scan into a leisure centre.”
Simon Parr
Simon Parr

Strategic Initiatives Manager

“We didn’t just build this for members, we built it for staff too. Digital passes reduce queue times, take pressure off the front desk, and give operators the flexibility to support any type of customer, across any site.”
Simon Parr
Simon Parr

Strategic Initiatives Manager

Ready to simplify access?

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Have some questions about going digital?

Here are some of the most common questions leisure operators ask about digital passes, tickets, and contactless access with Gladstone.

How do digital passes and tickets work?

When a member joins or books an activity, they can download a digital pass or ticket to their Apple or Google Wallet. Once downloaded, they can simply scan or tap their phone to enter; access is verified instantly against live booking and membership data.

Can guests or PAYG customers use digital tickets too?

Yes. Digital tickets are perfect for PAYG users, guests, and families. Each participant gets their own secure mobile ticket, so everyone can check in quickly without visiting reception.

Are digital passes secure?

Absolutely. Every pass or ticket is verified in real time through your access control system. Expired or invalid passes deactivate automatically, preventing misuse and ensuring secure entry for all visitors.

What devices support Gladstone digital passes?

Digital passes and tickets work seamlessly with Apple Wallet, Google Wallet, and compatible smartwatches. Members can scan a QR code or tap their phone for quick, contactless access, no special hardware required.

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