Gladstone Consultancy & ServiceFlex
Flexible, expert-led support that fits around you
Whether you're rolling out a new site, migrating to GladstoneGo, or fine-tuning your current setup, our consultancy services are designed to make your operations run smoother—with less stress and more impact.
ServiceFlex is our credit-based model that gives you flexible, priority access to this expertise—without needing to raise a new PO every time. It's all about planning ahead, moving faster, and making smarter use of your resources.
What is ServiceFlex?
ServiceFlex is an annual support package that gives you access to a bank of consultancy credits. You use these credits to access Gladstone’s specialist services—like onboarding, data migration, integration, and more—whenever you need them.
Included with ServiceFlex:
- Flexible credits – Pre-paid support time you can spend however you choose.
- Priority scheduling – Jump the queue with advance booking for project work.
- Fixed pricing – Know exactly what you’re spending with locked-in annual rates.
- No-hassle delivery – One PO, one agreement, no bottlenecks.
What Our Consultancy Team Delivers
Our consultancy services are designed to help you get the most out of your Gladstone system. Whether you're starting fresh or scaling up, we partner with you to:
Plan and manage complex projects
From launching new facilities to multi-site rollouts, we’ll help plan timelines, assign roles, and guide your team from discovery to go-live.
Migrate from legacy platforms
Transitioning from Signature or another system? We'll handle your data migration, minimise disruption, and train your team for success on GladstoneGo.
Integrate with third-party systems
Need to connect with CRMs, finance software or access control? We’ll support integration planning, API use, and technical testing.
Streamline day-to-day operations
We assess your current configuration, flag inefficiencies, and make tweaks that save time, reduce errors, and improve your member experience.
Train and upskill your team
Extract insight from your data
We clean, structure and analyse your data to surface trends, build smarter reports, and help your teams make faster, evidence-based decisions.
Ready to Do More, With Less Friction?
With ServiceFlex, you get access to our brightest minds—without the paperwork headaches. Use credits to solve problems before they become blockers, and rely on a consultancy team who knows the leisure industry inside out.