Couple at the hotel reception paying with a credit or debit card

Self-Service Reception

In everyday life we can choose how we want to interact with others so why should it be different when they visit you?

Request Reception Solutions

Self-Service 

Today’s customers expect to self-serve. The combination of kiosks, picture entry displays and data collection at gates deliver secure fast track entry in unmanned or concierge led reception designs. 
  • Case study how ActiveNewham went fully self-service.
  • Picture curtesy of Edinburgh Leisure.
Unmanned Reception area with Kiosk

Book for others 

Decrease queues at reception and encourages more 'social' class attendance with Gladstone360 members can book for themselves and others at the same time. 

Portrait of happy men and women on fitness balls exercising with resistance bands in gym class

Prospecting

Gladstone360 includes prospecting functionality to allow front of house staff to automate the process and collection of sales data to follow up actions for new sales opportunities.  

Business man with the text Turn Prospects Into Sales Appointments in a concept image.jpeg

Visual Access Controls

Combine your access controls with visual entry to secure and monitor the front of house.

 

reception visual entry combined.png

Streamline the Customer Journey

With our broad range of RFID wrist bands, key fobs and cards you can completely revolutionise the customer journey from reception check-in to locker management.

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Flexible Member Payments

Allows customers to top up their account at home, on the move or in centre and call off funds in  anytime.

The GladstonePay wallet enables members to store their credit cards for faster check-out.

Businessman doing online banking, making a payment or purchasing goods on the internet entering his credit card details on a laptop, close up view of his hands

Ready to change the way you think about reception? 

Talk to Gladstone for a consultative approach to enhancing your 'front of house'
Lets chat about what you need