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GladstoneGo Accessibility Statement

This accessibility statement applies to GladstoneGo

Gladstone MRM Ltd is committed to making products accessible to all users, including those with disabilities. We are continually working to improve the accessibility of our products; we strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This statement explains how GladstoneGo meets accessibility requirements, what we are doing to improve accessibility, and how users can report any accessibility issues.

Technical information about this applications accessibility

Gladstone MRM Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Accessibility of GladstoneGo relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins installed on your computer:

  • CSS
  • Javascript

Compliance status

This application has been tested against the Web Content Accessibility Guidelines (WCAG 2.2 AA standards in full and meets all the requirements.

Gladstone Go is classified as fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standards.

Accessibility Features

GladstoneGo is designed to be accessible to a wide range of users, including those with disabilities. Some of the key features include:

  • Text Resize: Users can resize text for better readability.
  • Colour Contrast: We ensure high colour contrast between text and background to enhance legibility.
  • Keyboard Navigation: All functionality is accessible via keyboard shortcuts.
  • Screen Reader Compatibility: The site is compatible with screen readers, and we provide alternative text (alt text) for images and other non-text content.
  • Accessible Forms: All forms are clearly labelled and easy to navigate.
  • Clear Layout and Navigation: GladstoneGo uses a simple, consistent layout with clear headings, making it easier for users to navigate. The text has also been made as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Non-accessible content

All content should be fully accessible. Please be aware that applying your own brand colours may affect accessibility on colour contrast between text and background, to ensure you remain compliant make sure you apply accessible brand colours. If you encounter any accessibility barriers on GladstoneGo or if you need information in an alternative format (such as large print, accessible PDFs, or audio), please get in touch with us using the contact details below.

Feedback and contact information

We welcome your feedback, please let us know if you encounter accessibility barriers on GladstoneGo:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What We’ve Done to Improve Accessibility

GladstoneGo currently meets the WCAG 2.2 AA standard.

However, we understand that digital accessibility is an ongoing process, and we are committed to continually improving and we include rigorous accessibility testing throughout our design and development cycles. We conduct regular audits to ensure we identify and fix any accessibility issues promptly.

To ensure that GladstoneGo is accessible, we have undertaken the following actions:

  • We conducted a comprehensive accessibility audit using tools like AxeDevtools SortSite and WAVE.
  • We resolved issues such as broken links, missing alt text, and inadequate keyboard navigation.
  • All tables now have appropriate headers and data labels for screen readers.
  • We ensure that during our design to development cycles full accessibility testing is completed throughout.
  • We ensure all new development is tested before release.
  • We have ensured that content is presented logically and predictably across devices and screen sizes.
  • We’ve made text larger and ensured high contrast between text and background for improved readability.

GladstoneGo undergoes regular accessibility testing, both through automated tools and manual audits through both external third parties and internally through our accessibility team. Additionally, we test the site with a diverse group of users, including individuals with disabilities, to gather feedback and improve usability.

We have made the following improvements to ensure full compliance with WCAG 2.2 AA guidelines:

  • User Testing: We conducted testing with individuals who use screen readers and other assistive technologies to ensure that the site is usable for people with a variety of disabilities.
  • Automated Audits: Regular automated audits ensure that accessibility issues are identified and resolved promptly.

Conclusion

Gladstone MRM Ltd is committed to providing an accessible experience for all users. We have worked to resolve all previously identified accessibility issues and continue to monitor and improve accessibility.

Preparation of this accessibility statement

This statement was prepared on 30th June 2025.

It was last reviewed on 30th June 2025.

GladstoneGo was last tested on 21 June 2025 via AxeDevtools. Gladstone Go also underwent external testing in January 2025, supplemented by manual code review and interpretation of W3C.

Link to full accessibility report available on request.

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